Our company, Agarwal Logistics and Packers, has many policies for customers. You must go through these before hiring our company for shifting your home or office or vehicle.
Mission statement and values: This will give potential customers an idea of what our company, Agarwal Logistics and Packers, stands for and what they can expect from our services.
Service area: We provide packing and shifting services to PAN India in many regions ( available on our landing page ). However, delivery will be made to any location in India and outside of India.
Types of moves: List the types of moves your company handles, such as residential, commercial, local, long-distance, and international.
Insurance coverage: The customer must buy transit insurance for the goods to avoid financial loss due to damages while shifting.
Payment terms: 80% payment after the packing and 20% after the delivery of the goods at the destination.
Cancellation policy: Generally, we don’t demand any cancellation fees, but if our men and truck reach your place on the date of packing, then a minimum fee may be charged for cancellation.
Dispute resolution: Our customer care agents always solve the disputes generated before or after the shifting, as well as at the time of shifting.
Packing and unpacking services: We provide all general packing and unpacking services.
Furniture disassembly and reassembly: Our company offers furniture disassembly and reassembly services, covering all furniture types.
Fragile items: Our company handles fragile items, such as artwork, antiques, and electronics.
Hazardous materials: We don’t move any hazardous materials such as weapons, etc.
Claims process: If you buy transit insurance, you can claim the insurance amount for the transit damage.
Privacy policy: Our company collects customers’ records for present usage and never uses them for future usage. We also protect customer information.
Terms and conditions: We don’t pack and shift fuel, jewellery, cash, ammunition banned objects.
By clearly outlining our company policies on our website, we help to ensure that potential customers are fully informed about our services and what they can expect from our moving company Agarwal Logistics and Packers. This can help to build trust and confidence with customers and can also help to avoid misunderstandings and disputes.